FREE FRONT END AUDIT
See Where Your Front End Could Be Working Better
From the moment someone finds your business to what happens after they reach out, every step can affect whether that opportunity moves forward or gets lost along the way.
The Front End Audit takes a closer look at that experience to uncover gaps, unnecessary friction, and opportunities to improve how your business responds, follows up, and turns interest into action.
Free. Personalized to your business. No obligation to purchase.
START WITH THE PROBLEM
You Don’t Need to Know Which System You Need
Maybe your website needs work. Maybe calls aren't being handled as effectively as they could be. Maybe leads need stronger follow-up. Or maybe the biggest opportunity is somewhere you haven't considered yet.
That’s what the audit is designed to uncover.
Instead of choosing technology first, we look at how your front end works today and identify where the right improvements could create a smoother customer experience, reduce manual work, and help you make more of the opportunities already coming into your business.
YOUR CUSTOMER JOURNEY
We Look Beyond Just Your Website
Your front end includes the different ways a potential customer discovers, contacts, and interacts with your business.
Website Experience
How easily prospects can understand what you offer, find what they need, and take the next step.
Calls & Customer Contact
How customers reach your business and what happens when they do.
Response Process
How inquiries are handled and how easily prospects can get the information or help they need.
Missed Opportunities
What happens when your team can't answer or respond right away.
Lead Follow-Up
What happens after the initial inquiry and how prospects are kept from falling through the cracks.
AI & Automation Opportunities
Where technology could improve the customer experience, strengthen the process, or reduce unnecessary manual work.
YOUR RESULTS
Walk Away Knowing What Makes Sense for Your Business
After your audit, we’ll review what we find and give you a personalized recommendation based on your current front end.
Your results will include:
What We Found
The most important gaps and opportunities we identified.
Why It Matters
How those areas may be affecting your customer experience, your team’s time, or opportunities to generate revenue.
What to Do Next
A clear next step, whether that means improving something you already have or implementing a new solution.
What We Recommend
The system or combination of systems that makes the most sense based on what we found.
If Luxe Ops can help you implement the recommendations, we’ll show you what that could look like. There’s no obligation to move forward.
CHOOSE WHAT WORKS FOR YOU
Three Ways to Complete Your Free Audit
Choose the way that works best for you. Each option covers the same core areas of your front end so Jasmine can understand what's happening now, identify where opportunities may be getting missed, and prepare your personalized Front End Audit findings.
OPTION 1
Complete It With Our Audit Assistant
Want to get started now?
Complete your 12-question audit right here on the website.
Type your answers or use voice notes if that's easier. Most people can complete the questions in about 10–15 minutes.
Look for the chat icon in the bottom-right corner to get started.
OPTION 2
Complete It by Phone With Our AI Assistant
Rather talk than type?
Call Luxe Ops and tell our AI Assistant you'd like to complete the Smart Front End Audit.
It'll walk you through the same 12-question intake by phone, then your responses will be sent to Jasmine for personal review.
OPTION 3
Complete It Live With Jasmine
Prefer to talk through your business directly with Jasmine?
Schedule a live Front End Audit and walk through your customer experience, current front-end process, and what's happening in your business together.
This option gives you more room to talk through your answers, ask questions, and provide additional context.
Plan for about 30–45 minutes.
No matter which option you choose, Jasmine personally reviews your information
and prepares your Front End Audit findings.
AFTER YOU FINISH
We Take It From There
After your audit, we’ll review what we find and give you a personalized recommendation based on your current front end.
Your results will include:
01 | We Review Your Business
We look at your audit responses and the information available about your current front end.
02 | We Identify the Biggest Opportunities
We look for gaps, friction, unnecessary manual work, and places where your customer journey could be stronger.
03 | We Prepare Your Recommendation
We determine which improvements or systems make the most sense based on what we found.
04 | You Get Your Results
You’ll receive your findings and personalized recommendation so you know what we believe your best next step should be.
READY TO TAKE A CLOSER LOOK?
Find the Gaps Before You Build the Solution
You don’t need to know what technology to choose or what system you should buy.
Start by showing us how your business works today. We’ll help you figure out what could work better.
Free. Personalized. No obligation to purchase.
